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- Re: Optik tv and vpn
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Optik tv and vpn
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Garygary
Helpful Neighbour
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Friday
I am in puerto Vallarta
been using expressvu vpn to access Optik tv for the last two months with no problems
now when I click on program I want to watch get message
this content is not available in your location
if vpn/proxy server is enabled please disable and try again
it’s like it does not recognize my vpn ip address
everything seems fine with expressvu
has Optik tv blocked the use of vpns
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Optik-Kate
TELUS Employee
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Friday
Hi There,TELUS only has content distribution rights in Canada. At the direction of our content providers, we have blocked the use of VPNs. Please seeFeatures, requirements and restrictionsathttps://www.telus.com/en/support/article/telus-tv-for-ios-android
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Steve09
Just Moved In
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Sunday
I guess I have one fewer reason to stay with Telus when I get home. Or anyone for that matter. I paid for this service and I watch the Canadian ads. Why cut me off?
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Rocky3
Leader
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yesterday
VPN has forever been a way to spoof your location. The fact that Telus and others are able to tell you are not where you pretend to be means VPN services are leaking information. Maybe, maybe not.
Being in Canada, cannot test this.
Check your app permission for location Google, turn that off.
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Nighthawk
Community Power User
In response to Rocky3
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yesterday - last edited yesterday
Location settings on the phone won't fix it. It's the IP addresses of the VPN servers themselves that are being blocked. The servers typically have static IPs so it's not hard for the various streaming platforms out there to identify and block them.
Also being in Canada, it's easy to test. Fire up a VPN and try. I was able to replicate the issues while in Canada and using a VPN. Even with location services enabled on your device, you'll still be blocked.
If you find a post useful, please give the author a"Like" or mark as an accepted solution if it solves your trouble. 🙂
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glene1
Helpful Neighbour
In response to Nighthawk
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yesterday - last edited yesterday by A-B
Exactly.
[mod edit - private info]
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Rocky3
Leader
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yesterday
@Nighthawk
I turned on VPN and I am watching TV. Which channel shall I use for your test as I have now tried 10 or more seamlessly switching between channels. I have location off on the puter
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Nighthawk
Community Power User
In response to Rocky3
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yesterday
No idea. When I have NordVPN on and choose random Canadian VPNs, I get blocked on all the ones I've tried so far. At least on my phone. Haven't tried on the computer yet. Will have to check later.
If you find a post useful, please give the author a"Like" or mark as an accepted solution if it solves your trouble. 🙂
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glene1
Helpful Neighbour
In response to Rocky3
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yesterday
What?????? They don't block VPN in Canada?????
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Rocky3
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yesterday - last edited yesterday
Was not planning this but still watching a show I got interested in. Maybe NordVPN is in on it. But have you tried turning off location in your phone, then restarting it to clear memory?
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glene1
Helpful Neighbour
In response to Rocky3
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yesterday
The tech at Nord suggested that and I cleared my cache.
I have since done it a few times. I am beginning to sense the definition of insanity.
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