2 Missions
26 Modules
23 Challenges
1 day 20 hrs 30 mins
Learn the core principles of application development on Pega Platform™. Business users and delivery team members use these principles to plan and deliver business applications faster and more accurately for maximum business value. You learn how to perform the most common application development tasks using App Studio and Dev Studio to prepare yourself for your first Pega development project.
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Mission
Low-Code App Builder
10 Modules
9 Challenges
10 hrs 10 mins
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An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.
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Mission
Low-Code App Builder Extended
1 Mission
18 Modules
18 Challenges
22 hrs 35 mins
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Continue learning about low-code application development using Pega Platform™.
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Module
Dev Studio overview
1 Topic
15 mins
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With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
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Module
Creating a Rule
5 Topics
45 mins
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Pega Platform™ generates application code in the background by using rules that describe how the application functions. In App Studio, rules are...
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Module
Application data manipulation
3 Topics
30 mins
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In some cases, a data reference is insufficient for your business need. Pega Platform™ provides data transforms to copy selected data from one source...
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Challenge
Manipulating application data
3 Tasks
20 mins
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To ensure that customers are billed for only the services provided, the program manager wants the application to display a list of the services...
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Module
Escalating late work
1 Topic
10 mins
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Set a passeddeadline interval with both urgency adjustments and escalation actions to drive late work to completion.
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Challenge
Escalating late work
1 Task
10 mins
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InsCorp is launching a roadside assistance service as a coverage option for automobile insurance policies. Customers initiate Assistance Request cases...
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Module
Decision tables and trees
4 Topics
35 mins
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Decision tables and decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
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Challenge
Automating Decisions with Decision tables
2 Tasks
10 mins
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An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score and loan...
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Challenge
Automating Decisions with Decision trees
2 Tasks
10 mins
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An organization is launching an application that facilitates loan requests. Customers initiate a loan request and enter their credit score, loan...
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Module
Cascading approvals
1 Topic
15 mins
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Model approval processing involving a reporting structure to model managerial approvals that are applied consistently to cases.Pega Platform provides...
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Challenge
Configuring a cascading approval with a reporting structure
2 Tasks
10 mins
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GoGoRoad stakeholders want to allow Territory Managers to addnew vendors as service providers as the service grows. If the vendor is The Automobile...
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Challenge
Configuring cascading approvals with an authority matrix
3 Tasks
10 mins
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As the repair service grows, GoGoRoad stakeholders want to allow Territory Managers to submit new vendors as service providers for approval. If the...
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Module
Creating and managing teams of users
1 Topic
15 mins
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Work groups and work queuesallow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.
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Challenge
Creating and managing teams of users
5 Tasks
15 mins
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In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case,review the summary of the services...
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Module
Viewing data in memory
4 Topics
25 mins
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Pega Platform™ provides the Clipboard tool to display data in memory and enables you to review application data and check for correctness, helping you...
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Module
Validating data in Dev Studio
3 Topics
30 mins
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Extend the configuration of validate rules in Dev Studio by applying edit validate rules to test data formats, qualifying validation logic, and using...
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Challenge
Validating data in Dev Studio
2 Tasks
10 mins
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GoGoRoad customers with Standard coverage provide credit card information during the Submission stage of an Assistance Request case to pay for...
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Module
Accessing sourced data in a Case
5 Topics
50 mins
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Configure the structure and refresh strategies for data pagesto optimize the retrieving,refreshing, and persistence of data for case processing.
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Module
Saving data to a system of record
3 Topics
35 mins
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Promote case processing efficiency and improve applicationflexibility by leveraging savable data pages and systems of recordstostore and update...
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Challenge
Saving data to a system of record
3 Tasks
10 mins
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The program manager for the roadside assistance service wants to provide users with an option to enroll when requesting service rather than...
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Module
Pega UX solutions
4 Topics
1 hr
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This module provides an overview of Pega UX solutions and their advantages.
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Module
Designing UI for multiple devices
3 Topics
30 mins
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Leverage responsive behavior, such as that found in layout templates,to create an optimal user experience regardless of which device users prefer.
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Module
Customizing the appearance of a form
4 Topics
40 mins
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Organize information for end-users using layouts and controls for easynavigation through forms.
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Challenge
Customizing a View at run time
3 Tasks
5 mins
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GoGoRoad stakeholders want theEnter customer information view and Identify Location view to be streamlined to display the relevant information with...
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Module
Grouping fields in Views
1 Topic
10 mins
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Group fields to improve UI presentation and provide a cleaner, improved user experience (UX).
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Challenge
Grouping fields in Views
3 Tasks
15 mins
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Based on feedback, GoGoRoad's customers are unable to double-check details before submitting an Assistance Request, leading to confusion and...
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Module
Displaying list data in Views
1 Topic
15 mins
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Both table layouts and repeating dynamic layouts present list-based content. Repeating dynamic layouts providea more aesthetic and flexible format.
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Challenge
Displaying list data in Views
3 Tasks
10 mins
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The GoGoRoad application presents a list of all availableservice providers in a table.The UI consultant wants you to make the following changes to...
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Module
Field values
1 Topic
15 mins
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
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Challenge
Creating work status values
2 Tasks
10 mins
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GoGoRoad stakeholders want a way to quickly differentiate Assistance Request cases during the Service and Resolution stages. To clarify reporting on...
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Module
Localizing application content
2 Topics
30 mins
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Pega Platform™ applications can be configured to meet localization needs for work in different languages and time zones.
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Challenge
Localizing a UI form
3 Tasks
45 mins
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GoGoRoad stakeholders have a requirement to translate the New vendor case typeto Spanish.
Use the Localization wizard to localize the New vendor...
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Module
Enabling accessibility features in applications
1 Topic
20 mins
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In Pega Platform™ applications, you can enable accessibility without reconfiguring the existing user interface (UI). For example, some users require...
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Challenge
Enabling accessibility features in an application
1 Task
10 mins
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To ensure compliance with government regulations on accessibility, GoGoRoad wants to assess the user experience (UX) for users with color vision...
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Module
Simulating an external data source
1 Topic
25 mins
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During development, before database integrations are configured. You can simulate an external data source to test functionality when a data source is...
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
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Module
Application security
2 Topics
30 mins
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Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
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Challenge
Configuring security policies
2 Tasks
5 mins
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GogoRoad is experiencing a large numberof failed login attempts. Management suspects that the attempts are malicious attacks by an internet bot...
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Challenge
Monitoring the guardrail compliance score
2 Tasks
10 mins
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The GoGoRoad application development team has completed and checked in their work for the day. You evaluate the quality of their work by viewing the...
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Module
Managing application access
2 Topics
25 mins
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Learn how you can configure role-based access control by using the Access Manager.Access Manager secures your application and tightens the access...
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Challenge
Managing application access
1 Task
5 mins
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GoGoRoad product managers want to restrict access to development on the New Vendor case type so that only approved roles perform updates. Configure...
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Module
Tracking and auditing changes to data
1 Topic
15 mins
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Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
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Challenge
Auditing changes to the value of fields
1 Task
5 mins
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GoGoRoad provides roadside assistance services. For a Roadside assistance case type, a driver selects the payment type — credit card or cash. The...
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Module
Debugging application errors
2 Topics
30 mins
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Test application functionality that returns an error or incorrect result todebug issues and identify an appropriate resolution path.
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Challenge
Debugging application errors
4 Tasks
20 mins
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As part of processing an assistance request case, the Roadside Assistance application copies theservices performedfrom the child Services case to...
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Module
Testing your application
6 Topics
1 hr 5 mins
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Conduct unit testing on rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...
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Challenge
Testing your application
4 Tasks
40 mins
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For an Assistance Request case, when users enter the vehicle make, one or more associated models are displayed in the Model drop-down list...
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Module
Creating and setting application variables
1 Topic
20 mins
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Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...
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Challenge
Creating and setting application variables
2 Tasks
15 mins
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GoGoRoad stakeholders want a quick way to control the application behavior of the Assistance Request case type that uses a custom condition to skip...
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